Last updated: 5 September 2025
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1. Overview
Look4Petrol (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our petrol price comparison service.
This policy applies to all users of our website, mobile applications, and related services (collectively, the “Service”). By using our Service, you consent to the collection and use of your information as described in this policy.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws in the United Kingdom.
2. Data Controller
Look4Petrol is the data controller for the personal information we collect about you. You can contact us using the details provided in the “Contact Us” section below.
Company: Look4Petrol Limited
Registration: England and Wales
Email: [email protected]
3. Information We Collect
Information you provide directly:
- Search queries: Location searches, postcode searches, and fuel type preferences
- Contact information: If you contact us for support (email address, name, message content)
- Account information: If you create an account (username, email, password)
- Preferences: Saved locations, favourite stations, notification preferences
Information collected automatically:
- Device information: IP address, browser type, operating system, device identifiers
- Usage data: Pages visited, time spent on pages, click patterns, search history
- Location data: Approximate location based on IP address or GPS (with your permission)
- Cookies and tracking: See our Cookies section for detailed information
Information from third parties:
- Fuel price data: Aggregated from publicly available sources and data providers
- Location services: Map data and geocoding services
- Analytics: Website performance and usage analytics
4. How We Use Your Information
We use your personal information for the following purposes:
Service Provision:
- Provide petrol price comparison services
- Display relevant fuel stations and prices in your area
- Personalise search results and recommendations
- Save your preferences and search history
Communication:
- Respond to your enquiries and support requests
- Send important service updates and notifications
- Provide customer support and technical assistance
Service Improvement:
- Analyse usage patterns to improve our service
- Develop new features and functionality
- Conduct research and analytics
- Monitor and improve website performance
Legal and Security:
- Comply with legal obligations and regulatory requirements
- Protect against fraud, abuse, and security threats
- Enforce our terms of service
- Resolve disputes and investigate complaints
5. Legal Basis for Processing
Under UK GDPR, we must have a legal basis for processing your personal data. We rely on the following legal bases:
Legitimate Interests
For service provision, analytics, and security measures where our interests don't override your rights.
Consent
For location tracking, marketing communications, and non-essential cookies where you've given explicit consent.
Contract Performance
For providing our core services when you use our platform.
Legal Obligation
For compliance with laws, regulations, and legal processes.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:
| Data Type | Retention Period |
|---|---|
| Search history and preferences | 2 years from last activity |
| Website analytics data | 26 months |
| Customer support communications | 3 years |
| Account information | Until account deletion + 30 days |
| Legal compliance data | As required by law |
After the retention period expires, we will securely delete or anonymise your personal information. Some information may be retained longer if required by law or for legitimate business purposes.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal information:
Right of Access
Request a copy of your personal data we hold
Right to Rectification
Correct inaccurate or incomplete information
Right to Erasure
Request deletion of your personal data
Right to Restrict Processing
Limit how we use your information
Right to Data Portability
Receive your data in a portable format
Right to Object
Object to processing based on legitimate interests
How to Exercise Your Rights:
- Email us at [email protected]
- Include your full name and the specific right you wish to exercise
- Provide sufficient information to verify your identity
- We will respond within one month of receiving your request
Right to Complain: If you're not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information:
Technical Measures:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive information
- Regular security updates and patches
- Secure access controls and authentication
- Regular security monitoring and threat detection
Organisational Measures:
- Staff training on data protection principles
- Limited access to personal data on a need-to-know basis
- Regular security audits and assessments
- Incident response procedures
- Data protection impact assessments
Important: While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our protection measures.
10. International Data Transfers
Some of our service providers may be located outside the UK or European Economic Area (EEA). When we transfer your personal data internationally, we ensure appropriate safeguards are in place:
- Adequacy decisions: Transfers to countries with adequate data protection standards
- Standard contractual clauses: EU-approved contract terms for data protection
- Certification schemes: Providers certified under recognised data protection frameworks
- Binding corporate rules: For multinational companies with approved internal policies
We regularly review our international data transfer arrangements to ensure they remain compliant with UK data protection law.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- We will update the “Last updated” date at the top of this policy
- For significant changes, we will provide prominent notice on our website
- We may send email notifications for material changes (if you've provided an email address)
- We encourage you to review this policy periodically
Your continued use of our Service after any changes indicates your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:
General inquiries: [email protected]
Privacy matters: [email protected]
Data protection: [email protected]
Response Times
We aim to respond to all privacy-related inquiries within 48 hours. For formal data subject requests, we will respond within one month as required by UK GDPR.
Data Breach Reporting
If you believe there has been a data security incident involving your personal information, please contact us immediately at [email protected].